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Retail Store Key Holder Associate - Helly Hansen

  • Job Tracking ID: 512084-424430
  • Job Location: U.S. and Canada, Open
  • Job Level: Mid Career (2+ years)
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: June 12, 2014
  • Years of Experience: 2 - 5 Years
  • Starting Date: ASAP

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Job Description:

Helly Hansen provides high quality, protective technical gear for work, survival, and sport. We work and play in the harshest environments on the planet to learn what's needed to create the best performance gear possible. We work closely with people who work and/or play outdoors more days than they are indoors to continuously optimize the technology and design of our products. WE WORK HARD SO YOU CAN PLAY HARD.

Helly Hansen is seeking experienced Key Holders for its retail stores.  We are looking for applicants who like to work hard AND play hard! This is a really fun, challenging, and dynamic environment where you will get an opportunity to demonstrate your experience alongside an outstanding and supportive team. Providing nothing short of the best customer experience is our primary goal.  


Responsibilities include:

  • Opening and closing the store while executing specific processes and procedures
  • Providing excellent customer service
  • Delivering on personal sales targets
  • Leading team members
  • Meeting operational expectations by implementing and maintaining high retail standards
  • Assisting customers with purchases
  • Answering questions about the performance and technical aspects of our products
  • Exemplifying a “Customer First” mindset

Experience and Skills:

An ideal candidate: 

  • Is able to work 20+ hours per week
  • Has a flexible and dependable schedule and is available to work evenings, weekdays, weekends, holidays, and occasionally powder days
  • Has at least 1 year of experience in a smaller retail store where one-on-one interaction with the customer is the norm
  • Has the ability to work under pressure and handle challenging situations
  • Is intrinsically motivated, a self-starter, and driven to succeed
  • Thrives in a fast-paced sales environment while continuing to provide a high level customer experience to multiple clients
  • Is able to train new team members
  • Has a passion for the outdoors
  • Can communicate effectively
  • Has operating knowledge of computers at a basic level, including Microsoft Word, Excel, email, and Internet browsers
  • Is able to lift boxes of at least 30 pounds
  • Is able to stand on a hard surface for up to 8 hours a day


We offer competitive pay and employee discounts on our product.  This is a great job opportunity in a really fun environment!


For more information on Helly Hansen and our product offerings, visit our website at


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