Retail Store Manager - Helly Hansen

    • Job Tracking ID: 512084-609876
    • Job Location: Seattle, WA
    • Job Level: Management
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: February 23, 2018
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

From our home in Norway, Helly Hansen has been making professional grade gear to help people stay and feel alive for almost 140 years. It all started in 1877 when sea captain Helly Juell Hansen found a better way to stay protected from the harsh Norwegian elements.

Helly Hansen gear is worn and trusted by professionals on oceans, mountains and worksites. As the #1 apparel brand for Ski Professionals, you’ll find HH at more than 200 ski resort and guiding operations around the world, and worn by more than 55,000 ski professionals. Our sailing gear is worn by world-class sailors across all five oceans, and we’re proud to partner with and participate in some of the sport’s most iconic regattas and sailing associations. As a leading Scandinavian workwear brand, you’ll see us at work-sites where performance, protection and safety matter most. We continue to support Captain Hansen’s legacy through a long list of first-to-market innovations developed through insights from those working and recreating in the world’s harshest environments.

Helly Hansen is seeking an experienced Store Manager for its Seattle location. We are looking for PASSIONATE AND ENTREPRENEURIAL applicants who like to work hard AND play hard! This is a really fun, challenging, and dynamic environment where you will get an opportunity to demonstrate your experience alongside an outstanding and supportive team as well as your passion for life and the outdoors! Providing nothing short of the best customer experience is our primary goal.

This is a full-time position (40 hours per week) that provides great benefits: 100%-paid medical, dental and vision coverage, 401(k) with a company match, and 15 days of paid time off per year. We provide salaried pay plus bonus opportunity as well as a bevy of other incentives to support your outdoor passion!

* Store operations, including inventory management, sell-through and replenishment of merchandise, opening and closing, and overall store management among other operational tasks and initiatives.
* Recruiting, interviewing, and hiring top talent for all store roles on a regular and on-going basis.
* Staff management including regular performance reviews, training, on-boarding, coaching and motivating all store personnel.
* Regular in-store visual merchandising and maintaining store appearance, including campaign execution, for effective visual appeal
* Expert customer service and excellent representation of Helly Hansen toward customers, business partners, and employees
* Assuming a leadership role within the team and ensuring company standards are upheld
* Assisting customers with purchases, returns, and warranty claims
* The in-store expert and leader in answering questions about performance and technical aspects of our products.

Experience and Skills:

* The ability to provide the highest level of customer service to a diverse clientele and ensure that the customer experience is always outstanding.
* 3+ years of retail store experience in a supervisory or management position, preferably in the sporting goods or outdoor apparel industry
* The ability to work evenings, weekdays, weekends, holidays, and occasionally powder days (in rare instances of course!)
* Intrinsic self-motivation and the drive to succeed
* Excellent communication skills: Outgoing, personable, articulate, persuasive, and open-minded.
* Computer proficiency.
* Inability to accept mediocrity; prefers and insists upon excellence.
* A PASSION for the outdoor that is infectious.
* The ability to work under pressure and handle challenging situations
* A history of thriving in a fast-paced sales environment while continuing to provide a high level customer experience to multiple clients and training team members to the best of their ability

For more information on Helly Hansen and our product offerings, visit our website at