Customer Service Representative (part-time; 20 hours/week)

    • Job Tracking ID: 512084-610684
    • Job Location: Renton, WA
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Job Type: Part-Time/Regular
    • Date Updated: March 01, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

In business since 1981, Boma Jewelry, an established distributor wholesaler and retail sterling silver jewelry store seeks a part-time temp to perm Customer Service Representative for our Renton office. This position would work 20 hours per week.

Responsibilities include:

  • Inputting customer/sales rep orders, credits and returns into the database
  • Answering customer questions about order status and credit status, and tracking orders
  • Checking credit references for new customers
  • Responding to Customer Service emails regarding retail and wholesale questions
  • Answering phones
  • Processing daily orders
  • Providing assistant for Sales department for house accounts
  • Providing assistance for the Accounting department

Experience and Skills:

The ideal candidate will have:

  • At least 1 year of customer service experience
  • Strong data entry skills
  • Strong attention to detail and accuracy
  • Strong telephone communication skills
  • Excellent customer service skills
  • Computer literacy; experience using MS Word and Excel
  • High-energy and be team-oriented